Returns & Refunds

Due to the nature of our products, Lorelai's Lillies does not accept returns or exchanges.

Damaged or Incorrect Orders

If your order arrives damaged or if you receive an incorrect item, please contact us within 7 days of delivery at:

hello@lorelaislillies.com

Please include:

• Your order number

• A brief description of the issue

• Photos of the damaged item and packaging

Once reviewed, we will gladly replace the damaged item or issue a refund when appropriate.

Lost Packages

If your tracking information shows your package was delivered but you have not received it, please contact the shipping carrier directly. We are not responsible for packages lost or stolen after delivery.

Contact

For questions regarding your order, please contact:

hello@lorelaislillies.com