Terms & Conditions

Last Updated: August 15, 2026

Welcome to Lorelai's Lillies. These Terms & Conditions govern your use of lorelaislillies.com and purchases made through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions.

Products

We make reasonable efforts to display and describe our products accurately.

Because products may contain handcrafted or naturally varying elements, minor differences in color, texture, appearance, scent, packaging, or other characteristics may occur.

Product availability is subject to change without notice.

Pricing

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to correct pricing, description, typographical, or other errors and to update product information when necessary.

Applicable shipping charges and taxes will be displayed during checkout.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, payment issues, or product unavailability.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Shipping

Orders are typically processed within 1 business day, excluding Sundays.

We currently ship within the United States only.

Orders under $125 are subject to a flat $10 shipping charge. Orders of $125 or more qualify for free standard shipping.

Please review our separate Shipping Policy for additional information.

Returns, Refunds & Damaged Orders

Our return and refund practices are described in our Return & Refund Policy.

Please review that policy before completing your purchase.

Product Safety

Candles and matches involve fire and must be used responsibly.

Never leave a burning candle unattended. Keep candles, matches, and open flames away from children, pets, drafts, and flammable materials.

Customers are responsible for following product instructions and using products safely and as intended.

Soap and other personal-care products should be discontinued if irritation or an adverse reaction occurs.

Intellectual Property

The Lorelai's Lillies name, branding, website content, original photographs, graphics, written content, and other original materials on this website may not be copied, reproduced, distributed, or used for commercial purposes without permission, except where otherwise permitted by law.

Website Use

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, engage in fraudulent activity, or use the website for unlawful purposes.

Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and other platforms.

Those services may be governed by their own terms and privacy policies.

Limitation of Liability

To the extent permitted by applicable law, Lorelai's Lillies will not be responsible for indirect, incidental, special, or consequential damages arising from use of the website or products.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.

Changes to These Terms

We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated revision date.

Contact

Questions about these Terms & Conditions may be directed to:

Lorelai's Lillies
hello@lorelaislillies.com
Sugar Land, Texas